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Service Manager – Rustenburg

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Job Overview

Service Manager -Commercial

Duties / Responsibilities:

  1. Manage all aspects of the Service Department in order to ensure achievement of Customer enthusiasm, owner loyalty and goals related to service excellence, volume and profit;

  2. Create and implement Customer Enthusiasm, Owner Loyalty and Marketing strategies to develop existing & new service business;

  3. Manage Service Department profitably through Financial Controls and Resource allocation. Establish and maintain systems to ensure departmental effectiveness and profitability;

  4. Establish Customer enthusiasm ensuring excellent customer service levels and therefore a high Customer Satisfaction Index; and;

  5. Lead, develop and motivate staff.

Requirements:

  1. Must be a South African Citizen ·            

  2. Must have valid South African driver’s licence ·     

  3. Must have motor dealership management experience either as a Foreman or Workshop/ Service Manager 

  4. Must be a qualified Petrol Technician ·      

  5. Relevant Tertiary qualification in Automotive Mechanical Management with knowledge of modern workshop systems;

  6. Management and self-driven abilities coupled with analysis & problem solving, integrity will ensure further suitability.

  7. Application of Policies & Procedures, Warranty / Insurance Knowledge, Brand / product and program Knowledge, Financial analysis and Teamwork;

  8. Strong communication skills.

  9. Must Have commercial industry experience

Salary:

  • Market Related Salary and a Performance incentive, Medical Aid & Provident Fund.

Should you meet all these requirements please email your detailed CV in Word Format, kindly include a head and shoulder picture of yourself to: Maritza@recruitmentweb.co.za or call   041-367 0025 for more information.

*Please note that only shortlisted and successful candidates will be contacted.

 

Job Detail
  • Offered SalaryMarket Related Package
  • Career LevelManager
  • Experience4 Years
  • INDUSTRYAutomotive
  • QualificationGrade 12/ Matric, Certificate ( NQF Level 5)
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